If an item is marked 'Final Sale,' this means that it cannot be returned or exchanged. Store credit or a refund will not be issued for any returned 'Final Sale' items.
No, sorry! Our system only accepts the last coupon entered. Coupon codes cannot be combined.
'Pending' just means that our system successfully received your order! Once the order leaves our fulfillment center, we'll email you a tracking number, and your order status will change to 'Shipped.'
Sign up for a notification - it's an easy way to vote for an item to be restocked. If that dress you've fallen in love with is sold out or that necklace you're dying to have is no longer available, just sign up for an email restock notification. That way, whenever the item comes back, you'll be the first person to find out!
Yes, we do! Read all about it on our shipping information page!
Returns are usually processed within about 30 days after we receive your package, and we'll email you as soon as we open it!
Sorry, but gift cards do not count toward the purchase amount required to be eligible for free shipping or promotional offers.
Sorry, but our free gifts cannot be returned or exchanged for other items.
Sorry, but we are unable to retroactively apply coupons to orders that have already been placed.
Sorry, but we are unable to retroactively apply the sale price to orders that have already been placed.
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Please refer to our FAQs page.